Support Center

Creating a habit in Stepwise is simple:

• Tap the + button on the main screen
• Enter a name for your habit (e.g., "Drink Water", "Exercise")
• Choose an icon that represents your habit
• Select a color theme
• Set which days of the week you want to track this habit
• Optionally, set reminder times
• Tap "Save" to create your habit

You can create up to 3 habits on the free tier, or unlimited habits with Premium.

There are several ways to complete a habit:

• In the app: Simply tap the habit card or the checkmark button
• From widgets: Tap the habit directly in your home screen widget
• From notifications: Use the "Complete" action in the notification

Completed habits will show a checkmark and contribute to your streak count!

Stepwise Premium unlocks:

• Unlimited habits (free tier is limited to 3)
• Premium themes - Exclusive color themes and customization options
• Advanced analytics - Detailed insights and progress charts
• Custom habit templates - Pre-configured habits for common goals
• Priority support - Get help faster

Premium is a one-time purchase of $4.99 - no subscriptions!

iCloud sync keeps your habits synchronized across all your Apple devices:

• Enable iCloud sync in Settings → Sync
• Make sure you're signed into the same Apple ID on all devices
• Your habits, completions, and settings will automatically sync
• Data is encrypted and private - only you can access it
• Works with iPhone, iPad, and upcoming Apple Watch app

Note: iCloud sync requires an active iCloud account with available storage.

Streaks track consecutive days of habit completion:

• Complete a habit to start or continue a streak
• Streaks only count days when the habit is scheduled
• If you miss a scheduled day, the streak resets to 0
• Days when a habit isn't scheduled don't break streaks
• Your best streak is saved for motivation

Pro tip: Set realistic schedules to maintain achievable streaks!

Set reminders to never forget your habits:

• When creating or editing a habit, toggle on "Reminders"
• Choose specific times for each reminder
• You can set multiple reminders per habit
• Reminders respect your scheduled days
• Grant notification permissions when prompted

You can also snooze reminders for 15 minutes directly from the notification.

Add Stepwise widgets for quick access:

• Long press on your home screen until apps wiggle
• Tap the + button in the top corner
• Search for "Stepwise"
• Choose from small, medium, or large widget sizes
• Place the widget on your home screen

Widgets show today's habits and allow you to mark them complete with a single tap!

If iCloud sync isn't working, try these steps:

• Ensure iCloud is enabled in Settings → [Your Name] → iCloud
• Check that Stepwise has permission to use iCloud
• Verify you're signed into the same Apple ID on all devices
• Check your iCloud storage isn't full
• Try toggling iCloud sync off and on in Stepwise settings
• Restart the app on both devices

If issues persist, contact support with your device details.

To restore your Premium purchase:

• Go to Settings → Premium
• Tap "Restore Purchase"
• Sign in with the Apple ID used for purchase if prompted
• Wait for the restoration to complete

Make sure you're using the same Apple ID that made the purchase. If you continue having issues, please contact support with your purchase receipt.

Export your habit data anytime:

• Go to Settings → Data & Privacy
• Tap "Export Data"
• Choose your format (CSV or JSON)
• Select what to export (habits, completions, or both)
• Share or save the file using the iOS share sheet

Your data belongs to you - export it whenever you need!